How do I catch this

How do I get started?

The rule is: Everyone has the need to communicate. Communicating is even vital! You can also communicate with your eyes, hands, face or eyebrows. Not being able to speak often means feelings of dependency, isolation, excessive or insufficient demands - and that leads to frustration. Many people give up communicating because they don't see a way to be understood.

Communication is a process that always affects more than one person. Supported communication therefore needs a team that tries together to create an environment that makes it easier for people with communication impairments to express themselves. The formula for successful communication is: listening empathetically - giving an opportunity - investing time - encouraging communication.

Practical tips for communicating with someone without spoken language
In the first step it is necessary to find out how this person tries to communicate with others: through eyes, gestures, sounds, ... Severely physically impaired people often only have breathing and muscle tension to express themselves. Does the person have a sign for yes / no? It is important that all existing forms of communication are supported, but not replaced if possible.

  • Attentive perception and reflection of communicative signals (facial expressions, sounds, movement, ...).
  • Use of the same "language", e.g. For example, you can even point to symbols or use signs while you are speaking.
  • Repeating or interpreting what you have heard: "Did I understand correctly, you want to tell me that ..." and ask questions in such a way that answers are possible for the person.


Attention: The meaning of yes and no is not always present! The speechlessness of a person often means that this person is seldom addressed - counteract this and provide a lot of linguistic support!

Why is it that communication with a person does not work or works only unsatisfactorily?
Too little time, no opportunities / help to express oneself, attitudes of caregivers, lack of knowledge about assisted communication, entrenched practices, frustration, lack of opportunities. Ask yourself which factors apply. Create opportunities to create communication. What everyday actions are there that have become routine with little communication? Pick one or just a few situations and motivate the non-speaking person to make a statement or interaction.